Privacy Policy

We value the users of our web site (the “Site”) and their access to the services offered on it (the “Services”), and we know their privacy is important to them. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect it, and what we do with it. By using the Website you are accepting the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, and email address.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

PAYMENTS

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your email address with any other company for their marketing purposes without your consent.

We do share your Personal Information with selected third parties to help us use your Personal Information, as described in the section above.  For example, we use WooCommerce to power our online store–you can read more about how Woocommerce uses your Personal Information here: https://automattic.com/privacy/

All credit card processing is done by PayPal We don’t process your credit card information, or accept any credit or debit card information on this website.

PayPal (PayPal Inc.) are our only payment processors–you can read more about how PayPal uses your Personal Information here: https://www.paypal.com/webapps/mpp/ua/privacy-full

We use Vimeo (Vimeo, LLC) as our video hosting and streaming provider. As part of this service Vimeo collects usage data and uses cookies to provide us with video statistics such as, number of views, video popularity, geographical viewing data and average time spent watching videos. We use this data to help us improve our services, design new tutorial content and find out what our members enjoy so that we can produce future enjoyable video content. You can read more about how Vimeo uses your Personal Information here: https://vimeo.com/privacy

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address shown at the bottom the this page:
• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

 

REGISTRATION AND AUTHENTICATION

By registering an account on this website, Users allow this Application to identify them and give them access to dedicated services.
Direct registration – The User registers by filling out the registration form and providing the Personal Data directly to this Application.

HOW WE PROTECT YOUR INFORMATION:

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us from unauthorised access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorised third party access or other acts of third parties, or acts or omissions.

Who on our team has access to stored information

Both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHILDREN’S PRIVACY:

The Site is not intended for individuals under the age of 16. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 16. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The new policy will apply to all current and past users of the Website and will replace any prior policies that are inconsistent with it.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at shopper@theartistsquarter.com.